Tired of theory?
Unlock Practical Tips to
Drive Results in Your Store Today.
Empower Your Retail Team.
Are you a retail leader feeling overwhelmed by your task list and lacking practical advice?
I got you.
That's why I wrote my book and created a series of quick, actionable how-to guides designed to empower YOU.
Here's what you'll find:
Tired of all the double work? Feeling crispy at the end of the day? Get the blueprint to results right here.
About Me
I studied fashion and public relations, earning a Bachelor of Science in Merchandising. However, my true education came from working my way up through leadership positions in stores.
I worked for companies like PacSun, Anthropologie, and Tilly's. After spending 24 years in retail leadership, I deeply understand the challenges facing teams in the field.
Now, I bridge those gaps by creating practical guides that combine down-to-earth leadership development with the art of real-world application.
what i offer
Books
The Retail Leader’s Field Guide is the handbook you wish your company had given you.
How-to Guides
You’re working too hard. Stop. Grab a guide (or two) and streamline your store.
Podcasts
Ready to bring fresh perspectives and practical advice to your listeners? Let's chat!
what they say
about the book:
“I’ve been in retail for 26 years.This book is so relatable! Kit gives real life scenarios and management best practices. It was so engaging that it took me less than a day to read. I plan on passing it on to my assistant manager.” - J. Parks. Amazon Reviewer
about the guides:
Kit’s guide about reviews is resourceful & straight to the point. Our jobs would be easier if every expectation they had for us came with guidelines like this! - Z.P. District manager & trainer
about podcasts:
Kit! Your episode has 17% more listens than the most listened to episode this season!
Thank you for sharing your time and story! - D. Rhynard, F’ing Up Podcast
the podcast archive
With Deanne Rhynard
With Matt Poepsel, PHD
With Ron Thurston
With Andrew Smith
With April Sabral
the How-to Guides
How-to Write a Kick-Ass Schedule in 60 minutes.
Six pages. No more guessing.
How-to Ace Your Next
Corporate Visit
What are your visitors looking for?
I’ll tell you!
Get ready without working
20 hr. days!
How-to Write Impactful
Employee Reviews
Learn how to prepare, write, and deliver reviews in this
8 minute read.
the book
the retail leader’s field guide
How to run a kick-ass store
where everyone wants to work
Leading a frontline team in retail takes exceptional skill.
(No, we don’t just fold T-shirts all day)
It’s a delicate balancing act. When it’s done well, you’ll create a space where your team thrives, supports one another, and fantastic customer service will result.
This book will help you:
Learn how to set up your store’s backroom, organize your week for operational excellence, and create a kick-ass culture that keeps employees engaged and customers returning.
Based on more than twenty years of Kit’s retail leadership experience, you’ll find all her best practices and real-world examples in her straightforward voice.
She can’t wait for you to get started.